About Candescent
The Candescent Digital Banking (formerly NCR Digital Insight) platform is designed to help banks and credit unions offer their users the digital banking experiences they demand and compete with industry leaders in every way.
Candescent and Extole
Marketers at credit unions know a personal recommendation is more powerful than any marketing message. For credit unions, word-of-mouth is a long-established driver of new members and deposits; however, referral programs can be difficult to implement, maintain, and scale across your digital channels. With the Extole and Candescent Digital Banking integration, you can easily turn your online banking channel into a powerful marketing engine with a modern, scalable, and secure referral program.
Use cases
- Seamlessly integrate referrals into your mobile and desktop online banking apps
The Candescent and Extole integration seamlessly integrates your referral program into your mobile and desktop online banking applications, putting it right where your members are. With a simple tap on a "Refer a Friend" CTA, members are directed to an on-brand referral page that's natively embedded in your online banking platform. This allows members to easily refer friends without ever leaving your online banking platform, ensuring a seamless and user-friendly experience.
- Streamline sharing and display referral stats with single sign-on
With the easy-to-setup single sign-on integration between Candescent and Extole, members can enjoy a seamless and secure experience when accessing the referral program from online banking. This integration eliminates the need for members to provide additional login information to generate and access their personalized referral link and also allows them to securely view their referral history and stats.
- Leverage the Candescent Member ID to deliver automated rewards
The Extole integration with Candescent helps deliver a modern, real-time referral program with fully automated rewards that your members will love. Since members must be logged in to online banking to access the program digitally, Extole is able to leverage a non-PII member ID from Candescent when posting statement credit rewards back to your core banking system, making reward fulfillment a seamless experience for both you and your members!
